Frequently Asked Questions

What's in the box?

Every month you'll receive a variety of products. We've carefully planned our boxes so that you don't get one of any kind of product stacking up. For instance, our soaps have been known to last a few months. Soap will only come every other month. But inside the box you will find a variety of: soap, bath bombs, shower steamers, lotions, body butters,bath milk, creams, scrubs, masks just to name a few (all hand crafted by our store.) Other items such as shower poufs, loofas, etc. will also be randomized throughout the months.

Is this a curated box?

Our store, StoryTime Soap Shoppe, LLC. is located in LaPorte, Indiana. All bath and body items are made by us, using responsibly sourced, sustainable ingredients. Additional items, such as loofas, teas, etc. are purchased from our suppliers. 

Care is taken to be sure you receive a variety, and not the same types of products each month. 

Do you test your products?

We test on friends and family! StoryTime Soap Shoppe is the owner of the Clean Couture subscription box. And we ARE Leaping Bunny Certified as a cruelty-free manufacturer. This means that not only are we held accountable for our products, our suppliers are held accountable as well. 

When am I billed?

Billing happens immediately upon purchasing your first subscription, then depending on the frequency that you have selected, re-billing occurs at the beginning of the month.    

How do I cancel my subscription?

We would be sad to see you go, but we understand changes are part of life. If you woudl like to cancel your subscription follow these steps after logging in to your account. Click the EDIT button under your active subscriptions. Cancel the subscription, then click CHANGE. If you cancel before being billed, your cancellation will happen immediately.

If you cancel your subscription after you are billed for that month, you will still be charged and your cancellation will go into effect the future month.